Faculty Profile

Hulya KARAMAN

Assistant Professor of Marketing

LKCSBFull-time Faculty

Email
hkaraman@smu.edu.sg

Phone
68280897

Curriculum Vitae (CV)

Research Areas

▸

Lee Kong Chian School of Business
- Digital Business
- Marketing
- - Digital and Social Media Strategy
  - Luxury Marketing
  - Service Excellence
- Strategy and Entrepreneurship
- - Digital transformation and platform strategies
  - Competitive Strategy
School of Computing and Information Systems
- Artificial Intelligence and Data Science
- - Data Management & Mining
  - Decision Making & Optimization
  - Machine Learning & Intelligence
- Learning & Work
- - Analytics & Decision Support

Strategic Priorities

▸

Digital Transformation

Education

2018	Ph.D. in Business Administration, Marketing Goizueta Business School, Emory University
2012	Master of Science in Business Administration, Marketing Olin Business School, Washington University in St. Louis
2006	Master of Science in Management Warrington College of Business, University of Florida
2004	Bachelor of Science in Mathematics Engineering Istanbul Technical University, Istanbul

Current Position(s) Held

2018-Now

Assistant Professor of Marketing
Singapore Management University

Awards, Recognition and Honors

AIM – AMA Sheth Foundation Doctoral Consortium Fellow, 2018

Sheth Fellowship, Emory University, 2015

Goizueta Business School Doctoral Fellowship, Emory University

Olin Business School Graduate Fellowship, Washington University in St. Louis

Beta Gamma Sigma, University of Florida, 2006

Outstanding International Student Award, University of Florida, 2006

Dean’s High Honor List, Istanbul Technical University

Research Interests

Online word of mouth (WOM)
Customer engagement
E-commerce

Selected Journal Articles (Refereed)

Hülya Karaman (2026), “The Asymmetric Effects of Posting an Online Review on Future Spending and the Dark Side of Solicitations”, Management Science, 72 (2), 1579–1594 [PDF]

Hülya Karaman (2021), “Online Review Solicitations Reduce Extremity Bias in Online Review Distributions and Increase Their Representativeness”, Management Science, 67 (7), 4420-4445 [PDF]

Le Mens, Gaël, Jerker Denrell, Balázs Kovács, and Hülya Karaman (2019), “Information Sampling, Judgment and the Environment: Application to the Effect of Popularity on Evaluations”, Topics in Cognitive Science, 11 (2), 358-73 [PDF]