showSidebars ==
showTitleBreadcrumbs == 1
node.field_disable_title_breadcrumbs.value ==

Faculty Profile

MAH Suyun's photo

MAH Suyun

Assistant Professor of Marketing;

LKCSBFull-time Faculty

Email
symah@smu.edu.sg

Research Areas

  • Lee Kong Chian School of Business
    • Communication Management
      • Crisis Communication & Management
      • Corporate Communication
    • Corporate Social Responsibility
    • Digital Business
    • Innovation and Entrepreneurship
    • Marketing
      • Marketing Strategy
      • Brand Strategy
      • Retail Strategy, Operations and Technology
      • New Product Development
      • Consumer Behaviour
      • Financial Impact and Marketing
    • Operations Management
      • Product, Process and Service Design and Improvement
    • Organisational Behaviour & Human Resources
      • Human Capital Strategy and Management
    • Strategy and Entrepreneurship
      • Corporate Strategy
      • Sustainable and socially responsible strategy
      • Strategic Knowledge and Innovation Management
    • Sustainable Business

Strategic Priorities

  • Digital Transformation
  • Sustainable Living

Education

2021

Ph.D. in Marketing
Kelley School of Business, Indiana University

2015

M.A. in Economics
University of Pittsburgh

2014B.A. in Applied Statistics, B.A. in Economics
Yonsei University

Current Position(s) Held

2021- Now

Assistant Professor of Marketing 

Lee Kong Chian School of Business, Singapore Management University

 

Research Interests

  • Marketing–Finance Interface
  • Initial Public Offering (IPO)
  • Corporate Social Irresponsibility (CSI)    
  • Innovation

Selected Journal Articles (Refereed)

  • Mah, Suyun and Neil Morgan, “Rethinking Imitation in Marketing Strategy,” Forthcoming at Journal of Marketing.
  • Mah, Suyun, Rebecca J. Slotegraaf, and Girish Mallapragada (2026), “Temporal Patterns of New Product Introductions and IPO Value: The Importance of Recency, Dispersion, and Asymmetry,” Journal of Marketing, 90 (4), 145-64.
  • Zamudio, Cesar, Suyun Mah, and Vanitha Swaminathan (2026), “Old Signals, New Era: Reconsidering How Customer Satisfaction and Employee Satisfaction Impact Shareholder Wealth,” Journal of the Academy of Marketing Science, 54, 113-34.
  • Vanitha Swaminathan and Suyun Mah (2016), “What 100,000 Tweets About the Volkswagen Scandal Tell Us About Angry Customers,” Harvard Business Review, October, 2016.

Follow us on