showSidebars ==
showTitleBreadcrumbs == 1
node.field_disable_title_breadcrumbs.value ==

Faculty Profile

SHE Zhaowei's photo

SHE Zhaowei

Assistant Professor of Operations Management; LSEI Fellow

LKCSBFull-time Faculty
Email
zwshe@smu.edu.sg
Phone
68264880
Curriculum Vitae (CV)

Research Areas

▸
  • Lee Kong Chian School of Business
    • Asian & ASEAN Initiatives
    • Operations Management
      • Healthcare Analytics and Operations (including Medical AI, Population Health, and Public Policy)
      • Business Analytics
      • Product, Process and Service Design and Improvement

Strategic Priorities

▸
  • Digital Transformation
  • Sustainable Living

Education

2021

Ph.D. in Operations Research
Georgia Institute of Technology (GaTech)

2015

M.S. in Applied Mathematics 
University of Illinois at Urbana-Champaign (UIUC)

2013M.A. in Economics
Pennsylvania State University (PSU)
2011B.A. in Economics & Mathematics
University of Illinois at Urbana-Champaign (UIUC)

Current Position(s) Held

2022 - NowAssistant Professor of Operations Management
Lee Kong Chian School of Business, Singapore Management University

Awards, Recognition and Honors

  • 2025 M&SOM Meritorious Service Award, 2026
  • Finalist, 2025 POMS College of Healthcare Operations Management Best Paper Competition
  • Finalist, 2023 INFORMS Pierskalla Best Paper Award, 2023
  • Thos and Clair Muller Fellowship at Health Analytics and Health Systems, GaTech, 2021
  • H. Milton Stewart Ph.D. Student Teaching Fellow, GaTech, 2020
  • George Family Leadership Fellow, GaTech, 2020
  • Finalist, 2019 INFORMS MSOM Best Student Paper Competition, 2019
  • Finalist, 2018 INFORMS Public Sector Operations Research Best Paper Award, 2018
  • George Family Fellowship, GaTech, 2015, 2016, 2020
  • University Graduate Fellowship, PSU, 2011
  • High Distinction in Economics & Distinction in Mathematics, UIUC, 2011

Research Interests

  • Healthcare Data Analytics: Causal Inference
  • Machine Learning
  • Game-theoretical and Econometric Modeling in Health Care Service Research

Selected Journal Articles (Refereed)

A. Operations Management Papers

  • Can Big Data Cure Risk Selection in Healthcare Capitation Programs? A Game Theoretical Analysis (Z. She, T. Ayer, D. Montanera)
    - Published in Manufacturing & Service Operations Management (MSOM) 24(6):3117-3134, 2022
    - Selected as a finalist of 2019 INFORMS MSOM Best Student Paper Competition
    - Selected as a finalist of 2018 INFORMS Public Sector Operations Research Best Paper Award
  • Strategic Cross Subsidization in Healthcare Capitation Programs: Evidence from Medicare Advantage (Z. She, T. Ayer, B. Gokpinar, D. Hughes)
    - Published in Manufacturing & Service Operations Management (MSOM) 26(6):2085-2101, 2024
    - Selected as a finalist of 2023 INFORMS Pierskalla Best Paper Award
    - Selected for presentation at 2024 MSOM Healthcare SIG Conference
  • Small Area Estimation of Case Growths for Timely COVID-19 Outbreak Detection (Z. She, Z. Wang, T. Ayer, J. Chhatwal)
    - Published online in Operations Research
    - Selected as a finalist of 2025 POMS College of Healthcare Operations Management Best Paper Competition
    - Launched on a website hosted by the Massachusetts General Hospital to provide weekly updates on COVID-19 outbreaks in U.S. counties
    - Presented at Machine Learning for Health (ML4H) Workshop of NeurIPS 2020

B. Medical and Policy Papers

  • Analyzing the Impact of Public Transit Usage on Obesity (Z. She, D.M. King, S.H. Jacobson), Preventive Medicine 99 (2017): 264-268.
  • Is Promoting Public Transit an Effective Intervention for Obesity? A Longitudinal Study of the Relation between Public Transit Usage and Obesity (Z. She, D.M. King, S.H. Jacobson), Transportation Research Part A: Policy and Practice 119 (2019): 162-169.
  • Primary Care Comprehensiveness and Care Coordination in Robust Specialist Networks Results in Lower Emergency Department Utilization: A Network Analysis of Medicaid Physician Networks (Z. She, A. Gaglioti, P. Baltrus, C. Li, M. Moore, L. Immergluck, A. Rao, T. Ayer), Journal of Primary Care & Community Health 11 (2020).
  • Interpersonal Primary Care Continuity for Chronic Conditions is Associated with Fewer Hospitalizations and Emergency Department Visits Among Medicaid Enrollees (A. Gaglioti, C. Li, P. Baltrus, Z. She, M. Douglas, M. Moore, A. Rao, L. Immergluck, T. Ayer, A. Bazemore, G. Rust, D. Mack), Journal of the American Board of Family Medicine 36.2 (2023): 303-312.

Working Papers

  • All You Can Treat: Improving Hepatitis C Treatment Access with Refundable Subscription Contracts — with Huaiyang Zhong, Yueran Zhuo, Turgay Ayer, and Jagpreet Chhatwal; draft available upon request.
  • When Prediction Undermines Calibration: How Excessive Risk Adjustment Drives Up Health Insurance Premiums — with Yajing Chen and Kanix Wang; draft available upon request.
  • Expertise at the Margin: A Reverse Turing Test for Automation Bias in Algorithm-assisted Medical Decision Making — with Trang Thoi, Huaiyang Zhong, Zhichao Zheng, and Susan Lu; in preparation.

Follow us on