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Faculty Profile

Shilpa MADAN's photo

Shilpa MADAN

Assistant Professor of Marketing

LKCSBFull-time Faculty

Email
shilpamadan@smu.edu.sg

Research Areas

  • Lee Kong Chian School of Business
    • Asian & ASEAN Initiatives
    • Communication Management
      • Judgment and Decision- Making
    • Corporate Social Responsibility
    • Digital Business
    • Marketing
      • Digital and Social Media Strategy
      • Brand Strategy
      • New Product Development
      • Consumer Behaviour
      • Consumer Judgment and Decision-making
      • Culture and Cross-cultural Marketing
    • Organisational Behaviour & Human Resources
      • Ethics, Trust, Fairness
      • Judgement and Decision-making, Negotiation
      • Culture and Cross-cultural Management
    • Strategy and Entrepreneurship
      • Digital transformation and platform strategies
    • Sustainable Business
  • School of Social Sciences
    • Group & Organizational Dynamics
    • Human Development, Well-being & Ageing
    • Psychology
      • Social & Personality Psychology
      • Cultural Psychology
      • Industrial & Organisational Psychology
    • Society, Environment & Sustainability

Strategic Priorities

  • Digital Transformation
  • Growth in Asia
  • Sustainable Living

Education

2018Ph.D in Marketing 
Nanyang Technological University
2005Master of Management 
SJM School of Management, IIT Bombay
2003Bachelor of Information Technology
University School of Information Technology, Indraprastha University
 

Current Position(s) Held

2023 - NowAssistant Professor of Marketing
Lee Kong Chian School of Business, Singapore Management University

 

Selected Awards, Grants and Recognition 

  • Singapore Ministry of Education, Academic Research Fund Tier 2 2026-29, Co-PI S$ 641,732 (US$ 505,000)
  • Outstanding Reviewer, Journal of Consumer Psychology in 2026
  • Best Paper Award, AMA Winter Conference, Sustainability and Social Responsibility in 2026
  • Singapore Ministry of Education, Academic Research Fund Tier 1, S$ 41,900  (US$ 32,300) in 2025
  • Diana Koh Social Transformation Grant 2025, SGD 9,800 (USD 7,700)
  • Dean’s Teaching Honor List, AY 2024-25
  • Dean’s Teaching Honor List, AY 2023-24
  • Best Paper Award Winner at the 13th EMCB Conference 2024 in association with AMA & ACR
  • Social Mobility Foundation Grant 2024, National University of Singapore, SGD 45,030 (USD 33,350)
  • Singapore Ministry of Education, Academic Research Fund Tier 1 Grant 2023, SGD 40,100 (USD 30,000)
  • Faculty Fellow, NASMEI-Great Lakes Doctoral Consortium 2023
  • ASEAN Business Research Initiative Grant 2023, SGD 8,000 (USD 6,000)
  • Early Career Faculty Fellow, Leeds University Marketing Camp 2023
  • Best Talk Award at the Society for Consumer Psychology Annual Conference 2022 for the Sustainability and Well-being track.
  • Privacy, Security, & Trust Pillar Grant, Pamplin College of Business 2022, USD 7,350
  • Advertising Educational Foundation (AEF) Visiting Professor Program Fellow 2021
  • Privacy, Security, & Trust Pillar Grant, Pamplin College of Business 2021, USD 7,240
  • Faculty Fellow, NASMEI Doctoral Consortium, 2020
  • Provost’s Faculty Mentoring Grant, Virginia Tech, 2020, USD 1,500
  • Young Scholar Data Blitz Winner, Advances in Cultural Psychology Preconference SPSP 2020
  • Research Prize in Public Interest Communication 2020 Finalist
  • S. Tamer Cavusgil Award for the best article in Journal of International Marketing 2019 Finalist
  • NBS PhD Program representative for the University commencement, 2018
  • Commendable Graduate Researcher, Nanyang Business School, 2018
  • Best Research Paper, Asia Pacific Business Sustainability Conference 2017
  • Excellent Graduate Student Teacher, Nanyang Business School, 2016-17
  • 3 Minute Thesis NTU Winner, 2017
  • Global Case Writing Scholarship from the Case Center, UK, USD 1,500, 2015
  • Marketing Department Small Research Grant NBS, S$ 4,950 (US$ 4,000), 2014
  • Doctoral Fellowship in Marketing & International Business (2013-17)
  • Gold Medalist, IIT Bombay as the top student in the graduating class, 2005
  • Samsika Marketing Award for the Best Marketing Student in the MBA cohort, 2004
  • Gold Medalist, GGS Indraprastha University as the top student in the graduating class, 2003

Research Interests

  • Consumer psychology
  • Lay theories
  • Cultural differences
  • Sustainability
  • Consumer well-being

Selected Journal Articles (Refereed)

  • Madan, Shilpa and Krishna Savani (2025), “Why Stressed Candidates Make Better Cross- Cultural, Hires,” MIT Sloan Management Review, Fall issue.
  • Sheetal, Abhishek, Shilpa Madan, Rui-Ling Lee, Krishna Savani (forthcoming), “What values best distinguish the world's cultures? The machine learning-based cultural values inventory,” PNAS Nexus.
  • Madan, Shilpa, Krishna Savani, and Gita V. Johar (2025), “Over-reliance on aesthetics? The   appearance-reveals-character lay theory increases consumers’ devaluation of unattractive produce,” International Journal of Research in Marketing.  
  • Madan, Shilpa, Krishna Savani, Pranjal Mehta, Desiree Phua, Ying-Yi Hong, and Michael Morris (2025), “Stress Reactivity and Sociocultural Learning: More Stress-Reactive Individuals are Quicker at Learning Sociocultural Norms from Experiential Feedback,” Journal of Personality and Social Psychology.
  • Madan, Shilpa and Gayoung Park (2024), “Predicting Personality or Prejudice: Facial Inference in the Age of Artificial Intelligence,” Current Opinion in Psychology.
  • Madan, Shilpa, Anyi Ma, Neeraj Pandey, Aneeta Rattan, and Krishna Savani (2023), “Support for Increasing the Minimum Wage: Role of Fixed-Growth Mindsets,” Journal of Experimental Psychology: General.
    Select coverage: Harvard Business Review, Research at SMU
  • Madan, Shilpa, Krishna Savani, and Constantine Katsikeas (2023), “Privacy please: Power distance shapes consumers’ responses to data breaches,” Journal of International Business Studies.
  • Constantine, Katsikeas and Shilpa Madan (2023), “Best Practices in Scale Deployment: Maximizing Relevance to Cross-Cultural and Marketing Strategy Research,” in Commentaries on Scale use and abuse: Towards best practices in the deployment of scales. Journal of Consumer Psychology.
  • Madan, Shilpa, Gita V. Johar, Jonah Berger, Pierre Chandon, Rajesh Chandy, Rebecca Hamilton, Leslie K. John et al (2023). “Reaching for rigor and relevance: better marketing research for a better world,” Marketing Letters.
    •    Lead article in the issue
  • Madan, Shilpa, Shankha Basu, Sharon Ng, and Krishna Savani (2022), “The Breadth of Normative Standards: Consequences for Consumers, Brands, and Organizations,” Organizational Behavior and Human Decision Processes.
    •    Young Scholar winner at the Advances in Cultural Psychology Pre-conference at SPSP 2020.
  • Madan, Shilpa, Krishna Savani, and Gita Johar (2022), “How you look is who you are: The Appearance Reveals Character Lay Theory Increases Support for Facial Profiling,” Journal of Personality and Social Psychology.
    •    Select coverage: Character & Context, Roanoke Times, NewsCentral, eJourno, VT Daily, Pamplin Pulse
  • Nankadewa, Kevin*, Shilpa Madan*, Krishna Savani, and Hazel Markus (2021), “The Salience of Choice Fuels Independence: Implications for Self-perception, Cognition, and Behavior,” Proceedings of the National Academy of Sciences.
    •    Select coverage: Harvard Business Review, Science Daily, Mirage News, Medical XPress, VT Daily, Pamplin Pulse
    •    Top 5% of all research outputs scored by Altmetric
  • Madan, Shilpa, Kevin Nanakdewa, Krishna Savani, and Hazel Markus (2020), “Salience of Choice: Good for the Individual, Not So Much for the Society,” Current Directions in Psychological Science.
    •    Media coverage: Psychology Today
    •    Top 10% of all research outputs scored by Altmetric
  • Madan, Shilpa, Shankha Basu, Aneeta Rattan, and Krishna Savani (2019), “Support for Resettling
    Refugees: Role of Fixed-Growth Mindsets,” Psychological Science.
    •    Media coverage: Behavioral Scientist, LBS Review, Qrius, Rotman Management Magazine
    •    Top 5% of all research outputs scored by Altmetric
    •    Research Prize in Public Interest Communication 2020 Finalist
    •    Taught in the doctoral seminar at the Kellogg School, Northwestern University.
  • Madan, Shilpa, Shankha Basu, Sharon Ng, and Elison Lim (2018), “Influence of Culture on the
    Pursuit of Beauty: Evidence from Five Countries,” Journal of International Marketing
    •    Media coverage: WARC, Networks@Leeds
    •    S. Tamer Cavusgil Award for the best article of the year in Journal of International Marketing Finalist


     

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