Commenting on ComfortDelgro's pilot salary scheme with benefits for taxi drivers, SMU Assistant Professor of Strategy & Entrepreneurship (Education) Terence Fan said that the scheme is a way for ComfortDelGro to try and attract back drivers who may have shifted to the private-hire model due to the pandemic. Asst Prof Fan, who studies transport economics, added, “Business has been slow during the pandemic, and the taxi drivers bore the brunt of the decline. I think (ComfortDelGro) wants to appeal to the drivers who are into professional driving and want a stable income that takes away some of the risks in the hope of attracting more business.” He also shared his views on whether the trial model has any chance of becoming permanent.
