In an interview, SMU Assistant Professor of Strategy and Entrepreneurship (Education) Terence Fan discussed the disruption on SMRT’s East-West line and how it has been managed. He pointed out that the incident would impact the mean kilometres between breakdowns, a key metric for evaluating the effectiveness of a train line's maintenance and operation. Asst Prof Fan noted that while the public needs to grasp the scale of the disruption, the duration of the incident will inevitably raise concerns about future prevention strategies, particularly as Singapore’s transportation system continues to mature
