In an interview, SMU Assistant Professor of Strategic Management & Entrepreneurship (Education) Terence Fan shared insights on Grab’s decision to boost welfare spending for its top-tiered drivers to $4 million, and how this might impact the ride-hailing market through increased welfare spending by competitors like Gojek and Tada in order to try and poach more drivers. He also noted that Grab’s plan comes amid a growing number of drivers joining the platform, alongside an increase in CPF contributions for platform workers.
