Commenting on the significant decline in reliability on the East-West MRT Line, SMU Assistant Professor of Strategy & Entrepreneurship Terence Fan opined that this is likely due to the disruptions in September. However, he noted the Land Transport Authority's data remains positive. “Interestingly, despite the recent East-West Line incidents, the overall MRT network reliability, including the East-West Line, still surpasses the million-kilometre mark.”
