Commenting on the dwindling number of street-hail trips, SMU Assistant Professor of Strategy & Entrepreneurship (Education) Terence Fan said having taxis roam busy locations is a form of “soft power” that puts Singapore on a par with other cosmopolitan cities such as London and New York City. He added that taxi operators should encourage their drivers to ply the streets with the promise of potential customers, through methods such as providing prospective passengers with information on the availability and expected wait times of street-hail services in different locations.
