In an interview, SMU Assistant Professor of Strategy & Entrepreneurship (Education) Terence Fan highlighted the importance of clear navigation tools for the MRT system, especially with the completion of the Circle Line. He emphasised that commuters should focus on knowing their next station to avoid confusion, as traditional directional terms like "east" or "west" may not apply. Asst Prof Fan also suggested that improving signage, incorporating walking distance information, and possibly using smart systems could enhance the commuting experience.
