SMU Associate Professor of Strategy & Entrepreneurship David Gomulya emphasised that differentiation is crucial for gourmet grocers. He explained that by carving out a clear niche distinct from traditional supermarkets, they can maintain their edge and justify higher prices. Assoc Prof Gomulya said that gourmet grocers who adapt smartly will endure, and he believes their disappearance would be more keenly felt than that of a generic supermarket.
