SMU Senior Lecturer of Organisational Behaviour & Human Resources Paul Lim said that for job seekers, the key is staying up to date on industry trends in what employees - and their automated systems - are looking for. Dr Lim also does not recommend copying and pasting the job description into resumes, as they are unlikely to make the shortlist on a more sophisticated system. He added that some organisations now use technology to interview candidates before progressing to an interview with a human hiring manager. To Dr Lim, the most immediate challenge is avoiding the trap of "learned helplessness", when it feels like there is no more hope after facing rejection repeatedly. He said that one can take back control by accepting the factors beyond one's control, while exercising agency over the things that are, such as going for upskilling courses.
