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Faculty Highlights

URL Path for Pages
disciplines/operations-management/faculty-highlights

Interviews

DateContent
1 Nov 2022 Charging smart for profit and benefit (with Helen Zhou)
7 Feb 2022A Doctor of Philosophy focused on Healthcare (with Gao Yini)
12 Feb 2021Riding The Solar Power Wave, Money Mind, CNA Insider (with Helen Zhou)
19 Nov 2019Making hospital medical decisions safer (with Daniel Zheng)
13 Nov 2019Online Shopping, 96.3 Hao FM, News (with Lim Yun Fong)
28 Oct to 1 Nov 2019 Episode 1: E-commerce and the delivery industry, 96.3 Hao FM (with Lim Yun Fong)
28 Oct to 1 Nov 2019Episode 3: Delivery of food and medication, 96.3 Hao FM (with Lim Yun Fong)
28 Oct to 1 Nov 2019Episode 4: Life stories of delivery drivers, 96.3 Hao FM (with Lim Yun Fong)
28 Oct to 1 Nov 2019Episode 5: Sustainability of the delivery industry, 96.3 Hao FM (with Lim Yun Fong)
18 Sep 2019Creating sustainable urban last-mile delivery for new e-commerce needs, CNA938, Money Mind (with Lim Yun Fong)
28 Aug 2019We're Not Talking About E-Waste Enough; and That's a Problem (with Shantanu Bhattacharya)
28 Aug 2019Managing shipping’s ever-increasing vessel size… and shrinking margins (with Joyce Low)
14 May 2019To tackle child labour, start with consumers (with Fang Xin)
4 Aug 2017Amazon and Online Retail Logistics, Hello Singapore, Channel 8 (with Lim Yun Fong)
30 Jun 2017Greening the supply chain one business model at a time (with Buket Avci)
30 Jun 2017When the switch flips on electricity prices (with Helen Zhou)
30 Jun 2016Reinventing Retail (with Lim Yun Fong)


Podcasts and Videos

Research

Second Prize, INFORMS Junior Faculty Interest Group (JFIG) Paper Competition, 2024Bhavani Shanker UPPARI
Finalist, MSOM Service Management SIG Best Paper Award Competition, 2024Bhavani Shanker UPPARI
MPA Research Fellow, 2024-2025

FANG Xin

Helen ZHOU

Winner, MSOM Society Award for Responsible Research in Operations Management, 2024Bhavani Shanker UPPARI
MPA Research Fellow, 2023-2024

Marcus ANG

Joyce LOW

Runner-up award for Harvey Greenberg Research Award, INFORMS Computing Society, 2023Helen ZHOU
Best Publication Award in Environment and Sustainability in the INFORMS Section on ENRE (Energy, Natural Resources, and the Environment), 2023Helen ZHOU
Finalist for 2023 Best OM paper award in M&SOM, 2023Helen ZHOU
Urban Fellow, Singapore Management University, 2023Helen ZHOU
ISCOM Conference Best Paper Award (2nd Prize), 2022LIM Yun Fong
Winner of INFORMS Technology, Innovation Management, and Entrepreneurship Section (TIMES) Best Working Paper Competition, 2022Bhavani Shanker UPPARI
Lee Kong Chian Fellow, 2022-2023Helen ZHOU
MPA Research Fellow, 2022-2023

LIM Yun Fong

Joyce LOW

Winner, INFORMS Public Sector Operations Research Best Paper Award, 2021Bhavani Shanker UPPARI
Finalist, INFORMS Service Science Cluster Paper Award Competition, 2021Bhavani Shanker UPPARI
MPA Research Fellow, 2021-2022

Marcus ANG

FANG Xin

Lee Kong Chian Fellow, 2021-2022

Pascale CRAMA

GAO Yini

Daniel ZHENG

Finalist, POMS Applied Research Challenge, 2021Bhavani Shanker UPPARI
National Natural Science Foundation Grant Award, 2020-2024LIM Yun Fong
Lee Kong Chian Professor, 2020-2021Shantanu BHATTACHARYA
Lee Kong Chian Fellow, 2020-2021

Pascale CRAMA

FANG Xin

MPA Research Fellow, 2020-2021

LIM Yun Fong

Joyce LOW

Honorable Mention in INFORMS Behavioral Operations Management Working Paper Competition, 2020Bhavani Shanker UPPARI
Finalist in INFORMS Decision Analysis Society Practice Award Competition, 2020Bhavani Shanker UPPARI
Best Publication Award in Environment and Sustainability in the INFORMS Section on ENRE (Energy, Natural Resources, and the Environment), 2020Helen ZHOU
DBS Sustainability Fellow, 2019-2021Onur BOYABATLI
Lee Kong Chian Fellow, 2019-2020Daniel ZHENG
MPA Research Fellow, 2019-2020

Marcus ANG

Joyce LOW

Second Prize, MSOM Student Paper Competition, 2018Bhavani Shanker UPPARI

Lee Kong Chian Fellow, 2018-2019

Shantanu BHATTACHARYA
Finalist, INFORMS Doing Good with Good OR Competition, 2018Bhavani Shanker UPPARI
Second Prize, POMS Colleage of Behavioral Operations Management (CBOM) Junior Scholar Competition, 2018Bhavani Shanker UPPARI

Lee Kong Chian Fellow, 2017-2018

Onur BOYABATLI

Pascale CRAMA

LIM Yun Fong

Winner, INFORMS Decision Analysis Society Student Paper Competition, 2017Bhavani Shanker UPPARI

Second Prize, INFORMS Behavioral Operations Management Working Paper Competition, 2017

Bhavani Shanker UPPARI
Finalist, INFORMS IBM Service Science Student Paper CompetitionBhavani Shanker UPPARI

Chang Jiang Chaired Professor, 2016-2019

LIM Yun Fong

Lee Kong Chian Fellow, 2016-2017

Shantanu BHATTACHARYA
Second Prize, INFROMS Energy, Natural Resources, and the Environment (ENRE) Student Paper Competition, 2016Bhavani Shanker UPPARI
Second Prize, POMS-HK Student Paper Competition, 2016Bhavani Shanker UPPARI

Second Prize, CSAMSE (Chinese Scholars Association for Management Science and Engineering)  Annual Conference Best Paper Award, 2015

Daniel ZHENG

Honourable Mention, CSAMSE (Chinese Scholars Association for Management Science and Engineering) Annual Conference Best Paper Award, 2015

LIM Yun Fong

First Place, IIE Pritsker Doctoral Dissertation Award, 2015

Rowan WANG

Best Research Presentation by a Junior Faculty or a Doctoral Student, Workshop on Analytics for Business, Consumer and Social Insights (BCSI), 2015

Helen ZHOU

A*STAR - SERC Grant Award, 2013-2015

LIM Yun Fong

Honourable Mention, CSAMSE (Chinese Scholars Association for Management Science and Engineering) Annual Conference Best Paper Award, 2014

Helen ZHOU

Neptune Orient Lines (NOL) Fellowship, 2012-2014

LIM Yun Fong

First Place, INFORMS ENRE (Energy, Natural Resources, and the Environment Section) Student Paper Competition, 2013

Rowan WANG

Finalist, MSOM Student Paper Competition, 2012

Buket AVCI

Second Prize, POMS College of Supply Chain Management Student Paper Competition, 2012

Buket AVCI

Lee Kong Chian School of Business Research Excellence Award, 2009

Brian RODRIGUES

Teaching

Dean's Teaching Honour List AY21-22 - Top Faculty Members, Lee Kong Chian School of Business

Marcus ANG

Onur BOYABATLI

FANG Xin

FENG Guiyun

GAO Yini

Helen ZHOU

Dean's Teaching Honour List AY20-21 - Top Faculty Members, Lee Kong Chian School of Business

Marcus ANG

Buket AVCI

FANG Xin

FENG Guiyun

GAO Yini

LIM Yun Fong

Joyce LOW

Bhavani Shanker UPPARI

WEE Kwan Eng

Helen ZHOU

SMU Teaching Excellence Excellent Teacher Award, 2020Marcus ANG
Dean's Teaching Honour List AY19-20 - Top Faculty Members, Lee Kong Chian School of Business

Marcus ANG

LIM Yun Fong

Joyce LOW

Bhavani Shanker UPPARI

WEE Kwan Eng

Helen ZHOU

PG Dean's Teaching Honour List, 2018

Marcus ANG

Shantanu BHATTACHARYA

Onur BOYABATLI

Dean's Teaching Honour List AY18-19 - Top 20 Faculty Members, Lee Kong Chian School of Business

Marcus ANG

Buket AVCI

Onur BOYABATLI

FANG Xin

LIM Yun Fong

Joyce LOW

WEE Kwan Eng

Helen ZHOU

SMU Teaching Excellence Innovative Teacher Award, 2018

Marcus ANG

Dean's Teaching Honour List AY17-18 - Top 20 Faculty Members, Lee Kong Chian School of Business

Marcus ANG

Onur BOYABATLI

LIM Yun Fong

Shantanu BHATTACHARYA

WEE Kwan Eng

Helen ZHOU

Dean's Teaching Honour List AY16-17 - Top 20 Faculty Members, Lee Kong Chian School of Business

Marcus ANG

Buket AVCI

Onur BOYABATLI

LIM Yun Fong

WEE Kwan Eng

Shantanu BHATTACHARYA

Dean's Teaching Honour List AY15-16 - Top 20 Faculty Members, Lee Kong Chian School of Business

Buket AVCI

Shantanu BHATTACHARYA

Onur BOYABATLI

Joyce LOW

Helen ZHOU

Dean's Teaching Honour List AY14-15 - Top 20 Faculty Members, Lee Kong Chian School of Business

Marcus ANG

Buket AVCI

Onur BOYABATLI

Lieven DEMEESTER

LIM Yun Fong

WEE Kwan Eng

Helen ZHOU

SMU Teaching Excellence Innovative Teacher Award, 2010

LIM Yun Fong

First Place, INFORMS Case Competition, 2006

Pascale CRAMA

First Place, INFORMS Case Competition, 2004

Pascale CRAMA

Service and Outreach

Senior Editor, Production and Operations Management, 2021 - presentLIM Yun Fong
Meritorious Service Award, Manufacturing & Services Operations Management Journal, 2020Bhavani Shanker UPPARI
Senior Editor, New Product Development, R&D, and Project Management department, Production and Operations Management, 2020Pascale CRAMA
Chair for Interface of Finance, Operations and Risk Management (iFORM) Special Interest Group (SIG), MSOM Society, INFORMS, 2020 - presentOnur BOYABATLI
Meritorious Service Award, Management Science Journal, 2020FANG Xin
Associate Editor for Naval Research Logistics2020 - presentLIM Yun Fong

Guest Editor for Production and Operations Management, 2020

LIM Yun Fong

Guest Editor for Naval Research Logistics2019

LIM Yun Fong

Associate Editor for Manufacturing & Services Operations Management journal, 2019

Onur BOYABATLI

Meritorious Service Award, Manufacturing & Services Operations Management Journal, 2017

Onur BOYABATLI

Keynote Speaker, The 6th International Conference on Electronic Business, 2017

LIM Yun Fong

Associate Editor for Manufacturing & Services Operations Management journal, Special issue on Interface of Finance, Operations and Risk Management (iFORM), 2016

Onur BOYABATLI

Meritorious Service Award, Manufacturing & Services Operations Management Journal, 2016

Pascale CRAMA

Meritorious Service Award, Manufacturing & Services Operations Management Journal, 2016

Onur BOYABATLI

Keynote Speaker, SMU Industry Leaders Dialogue, 2016

LIM Yun Fong

Keynote Speaker, ELSC Conclave, 2015

LIM Yun Fong

Meritorious Service Award, Management Science Journal, 2015

Daniel ZHENG

Meritorious Service Award, Management Science Journal, 2015

Onur BOYABATLI

Public Administration Medal, 2015

YANG Kum Khiong

Keynote Speaker, ISES Industry Forum, Singapore, 2014

LIM Yun Fong

Public Administration Medal, 2013

Brian RODRIGUES

Distinguished Service Award, Management Science Journal, 2012

Onur BOYABATLI

2024

  • "Optimal policies and heuristics to match supply with demand for online retailing", Deng Q, Li X, Yun Fong LIM, Liu F, Manufacturing and Service Operations Management, 26(5), 2024.
  • "Managing the personalized order-holding problem in online retailing", Chen S, Yan Z., Yun Fong LIM, Manufacturing & Service Operations Management, 26(1), 2024.

2023

  • "An Expontential Cone Programming Approach for Managing Electric Vehicle Charging", Li Chen, Long He, Yangfang (Helen) ZHOU accepted in Operations Research, 2023.
  • "An Inertial triple-projection algorithm for solving the split feasibility problems", Dang, Y., Marcus ANG and Sun, J., Journal of Industrial and Management Optimization, 19(3), 2023.
  • "Appointment Scheduling with Delay-Tolerance Heterogeneity", Wang, S. Li, Marcus ANG and Ng, T.S., accepted in INFORMS Journal of Computing, 2023.
  • "Asymmetric information of product authenticity on C2C e-commerce platforms: How can inspection services help?", Li L, Xin FANG, Yun Fong LIM, Manufacturing & Service Operations Management, 25(2), 2023.
  • "Dynamic scheduling with uncertain job types", Zuo-Jun Max Shen, Jingui Xie, Zhichao ZHENG, Han Zhou, European Journal of Operational Research, 309(3), 2023.
  • "Maximizing the benefits of an on-demand workforce: Fill-rate-based allocation and coordination mechanisms", Tao Lu, Zhichao ZHENG, Yuanguang Zhong, accepted in Manufacturing & Service Operations Management.
  • "Not a Box of Nuts and Bolts: Distribution Channels for Specialty Drugs?, Liang XU, Mani Vidya, Hui Zhao, accepted in Production and Operations Management, 2023.
  • "Vehicle rebalancing in a shared micromobility system with rider crowdsourcing", Jin Z, Wang Y, Yun Fong LIM, Pan K, Shen Z-JM, Manufacturing & Service Operations Management, 25(4), 2023

2022

  • "Can Big Data Cure Risk Selection in Healthcare Capitation Programs? A Game Theoretical Analysis", Zhaowei SHE, T. Ayer, D. Montanera, published online at Manufacturing & Service Operations Management, 2022.
  • "Economic and Environmental Implications of Biomass Commercialization in Agricultural Processing", Li B. Onur BOYABATLI, Buket AVCI, forthcoming in Management Science, 2022.
  • "Impacts of Distributive Comparison Behavior on Corporate Social Responsibility in Supply Chains: The Role of Small Firms", Wang, M.Z., Xin FANG, Wang, Z.Z., & Chen, Y.J., Manufacturing & Service Operations Management, 2022.
  • "Kickstarting an Ecosystem to Innovate", Arnoud De Meyer and P.J. Williamson, accepted in Management and Business Review, 2022.
  • "Managing stochastic bucket brigades on discrete work stations", Wang P, Pan K, Yan Z, Yun Fong LIMProduction and Operations Management, 31(1), 2022.
  • "On the test accuracy and effective control of the COVID-19 pandemic: A case study in Singapore", Guang Cheng, Yini GAO, Yancheng Yuan, Chenxiao Zhang, Zhichao ZHENGINFORMS Journal of Applied Analytics, 52(6), 2022.
  • "Outcome-Based Reimbursement: The Solution to High Drug Spending?", Liang XU, Hongmin Li, Hui Zhao, Manufacturing & Service Operations Management, 24(4), 2022.
  • "Putting Manufacturing on the Offensive", Arnoud De Meyer, A., K. Ferdows and A. Vereecke, Production and Operations Management, 2022.
  • "Schedule reliability in liner shipping timetable design: A convex programming approach", Abraham Zhang, Zhichao ZHENG, Chung-Piaw Teo, Transportation Research Part B: Methodological, 2022.
  • "Stochastic knapsack revisited: The service level perspective", Guodong Lyu, Mable C. Chou, Chung-Piaw Teo, Zhichao ZHENG, Yuanguang Zhong, Operations Research, 70(2), 2022.

2021

  • "A queueing model for customer rescheduling and no-shows in service systems", Yue Tang, Houyuan JIang, Jingui Xie, Zhichao ZHENGOperations Research Letters, 49(6), 2021.
  • "Analytics for Hospital Resource Planning - Two Case Studies", Xie, J., Zhuang, W., Marcus ANG, Chou, M.C., Li, L, and Yao, D.D, Production and Operations Management, 30(6), 2021.
  • "Forecasting airport transfer passenger flow using real-time data and machine learning", X. Guo, Y. Grushka-Cockayne, Bert De ReyckManufacturing & Service Operations Management, 2021.
  • "Inducing Compliance with Post-market Studies for Drugs Under FDA's Accelerated Approval Pathway", Liang XU, Hui Zhao, Nicolas C. Petruzzi, Manufacturing & Service Operations Management, 23(1), 2021.
  • "Integrating Anticipative Replenishment Allocation with Reactive Fulfillment for Online Retailing Using Robust Optimization", Yun Fong LIM, Jiu S. and Marcus ANGManufacturing & Service Operations Management, 23(6), 2021.
  • "Inventory Sharing and Demand-Side Underweighting", Hui Zhao, Liang XU, Siemsen Enno, Manufacturing & Service Operations Management, 23(5), 2021.
  • "Smart Charging of Electric Vehicles: An Innovative Business Model for Utility Firms", Owen Wu, Safak Yucel, Yangfang (Helen) ZHOU, accepted to Manufacturing & Service Operations Management, 2021.
  • "Turning the Tables: Licensing with Reciprocal Options", Taneri N., Pascale CRAMA, published online at Management Science, 2021.
  • "Urban Consolidation Center or Peer-to-Peer Platform? The Solution to Urban Last-Mile Delivery", Qiyuan Deng, Xin FANG, Yun Fong LIM, Production and Operations Management, 30(4), 2021.

2020

  • "A Data-Driven Analysit on the Impact of High-Speed Rails on Land PRices in Taiwan", Joyce LOW, Lee, B.K., Applied Sciences, 10(10), 2020.
  • "A two-stage parallel network DEA model for analyzing the operational capability of container terminals", Park, J.H., Lee, B.K., Joyce LOW, forthcoming in Maritime Policy and Management, 2020.
  • "Cooperative Approaches to Managing Social Responsibility in a Market with Externalities", Xin FANG, Soo-Haeng Cho, Manufacturing & Service Operations Management, 22(6), 2020.
  • "Flexibly serving a finite number of heterogeneous jobs in a tandem system", Yun Fong LIM, Lu B., Rowan WANG, Zhang W., Production and Operations Management, 29(6), 2020.
  • "London Heathrow Airport Uses Real-Time Analytics for Improving Operations", X. Guo, Y. Grushka-Cockayne, Bert De ReyckINFORMS Journal on Applied Analytics, 50(5), 2020.
  • "Managing clinic variability with same-day scheduling, intervention for no-shows, and seasonal capacity adjustments", T. Cayirli, Kum Khiong YANGJournal of the Operational Research Society, 71(1), 2020.
  • "Strategic intent of OBOR: Enhancing energy supply resilience", Tang, Loon Ching, Joyce LOWJournal of Shipping and Trade, 2020.
  • "We Are on the Way: Analysis of On-Demand Ride-Hailing Systems", Guiyun FENG, Guangwen Kong and Zizhuo Wang. Manufacturing & Service Operations Management,  2020.

2019

  • "Altering the environment to improve appointment system performance, T. Cayirli, Kum Khiong YANGINFORMS Service Science, 11(2), 2019.
  • "An exploratory study on the effects of human, technical and operating factors on aviation safety", Joyce LOW, Kum Khiong YANGJournal of Transportation and Safety and Security, 11(6), 2019.
  • "Capacity allocation in flexible production networks: Theory and applications", Guodong Lyu, Wang-Chi Cheung, Mable C. Chou, Chung-Piaw Teo, Zhichao ZHENG, Yuanguang Zhong, Management Science, 65(11), 2019.
  • "Combating Child Labor: Incentives and Information Disclosure in Global Supply Chains", Soo-Haeng Cho, Xin FANG, Sridhar R. Tayur and Ying Xu, Manufacturing & Service Operations Management, 21(3), 2019.
  • "Corn, Soybeans or Fallow: Dynamic Farmland Allocation under Uncertainty", Onur BOYABATLI, J. Nasiry, Yangfang (Helen) ZHOU, Foundations and Trends in Technology, Information and Operations Management, Vol 12, No 2-3, 2019.
  • "Crop Planning in Sustainable Agriculture: Dynamic Farmland Allocation in the Presence of Crop Rotation Benefits", Onur BOYABATLI, Javad Nasiry, Yangfang (Helen) ZHOUManagement Science, 65(5), 2019.
  • "Disruption Risk Mitigation in Supply Chains - The Risk Exposure Index Revisited", Yini GAO, Simchi-levi, D., Teo, C.P., Yan Z, Operations Research, 67(3), 2019.
  • "Effects of rescheduling on patient no-show behavior in outpatient clinics", Jiayi Liu, Jingui Xie, Kum Khiong YANG, Zhichao ZHENGManufacturing & Service Operations Management, 21(4), 2019.
  • "How to Optimize Storage Classes in a Unit-Load Warehouse", Marcus ANG, Yun Fong LIM, European Journal of Operational Research, 278(1), 2019.
  • "Installed base management versus selling in monopolistic and competitive environments", Shantanu BHATTACHARYA, A. Robotis, adn L.N. Van Wassenhove, European Journal of Operational Research, 273(2), 2019.
  • "Managing Wind-Based Electricity Generation in the Presence of Storage and Transmission Capacity", Yangfang (Helen) ZHOU, Alan Scheller-Wolf, Nicola Secomandi, Stephen Smith, Production and Operations Management, 28(4), 2019
  • "Modeling Newsvendor Behavior: A Prospect Theory Approach",Bhavani Shanker UPPARI, S. Hasija, Manufacturing & Service Operations Management, 21(2), 2019.
  • "Selling Off-Grid Light to Liquidity Constrained Consumers", Bhavani Shanker UPPARI, I. Popescu and S. Netessine, Manufacturing & Service Operations Management, 21(3), 2019.
  • "Technology Specifications and Production Timing in a Co-Opetitive Supply Chain", Baozhuang Niu, Kanglin Chen, Xin FANG, Xin Wang and Xiaohang Yue, Production and Operations Management, 28(8), 2019
  • "Understanding the operating landscape of the global airline industry: A DEA integrated alternating conditional expectation approach", Joyce LOW, Kum Khiong YANGJournal of Airline and Airport Management, 9(2), 2019.

2018

  • "Constrained dual representation of coherent risk measures", Marcus ANG, Sun, J. and Yao, Q., Annals of Operations Research, 262(1) 2018.
  • "Encouraging Help across Projects", Pascale CRAMA, F.J. Sting, Y. Wu, Management Science, 65(3), 2018
  • "Experience and Signalling Value in Technology Licensing Contract Payment Structures", Kotha R., Pascale CRAMA, P.H. Kim, Academy of Management Journal, 61(4), 2018
  • "On the Design of Sparse but Efficient Structures in Operations", Yan Z., GAO Yini, Teo C.P., Management Science, 64(7), 2018.
  • "On the Substitutability and Complementarity of Choice Models", Guiyun FENG, Xiaobo Li and Zizhuo Wang. Operations Research Letters, 46(1), 2018.
  • "Optimal Stackelberg Strategies for Supply Chain Finance Based on Online Peer-to-peer Lending", Guang-Xin Gao, Zhi-Ping Fang, Xin FANG and Yun Fong LIMEuropean Journal of Operational Research, 267(2), 2018.
  • "Quadratic Two-Stage Stochastic Optimization with Coherent Measures of Risk", Sun J., Liao L., Brian RODRIGUES, Mathematical Programming, 168(1-2), 2018.
  • "Resource Pooling and Allocation Policies to Deliver Differentiated Services," Yuanguang Zhong, Zhichao ZHENG, Mabel C.Chou, Chung-Piaw Teo, Management Science, 64(4), 2018
  • "Single-Sourcing Versus Multisourcing: The Role of Output Verifiability on Task Modularity", Shantanu BHATTACHARYA, A. Gupta, and S. Hasija, MIS Quarterly, 42(4), 2018.


Our faculty consistently publish in top academic journals and receive numerous awards both internationally and locally for their excellent research, teaching, and service contributions to the school and societies. Our research is frequently highlighted in various media channels, like news interviews, podcasts, and videos on social media.

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