Faculty Highlights

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Research

2024

• "Managing the personalized order-holding problem in online retailing", Chen S, Yan Z., Yun Fong LIM, Manufacturing & Service Operations Management, 26(1), 2024.
• "Optimizing Initial Screening for Colorectal Cancer Detection with Adherence Behavior", Yini Gao, He Y., Zhang, R., Zhichao Zheng, Lam, S.W., and Tan,E, accepted in Management Science, 2024.
• "Optimal policies and heuristics to match supply with demand for online retailing", Deng Q, Li X, Yun Fong LIM, Liu F, Manufacturing and Service Operations Management, 26(5), 2024.
• "Strategic Cross Subsidization in Healthcare Capitation Programs: Evidence from Medicare Advantage ", Zhaowei SHE, T. Ayer, B. Gokpinar, D. Hughes, Manufacturing & Service Operations Management, 26(6), 2024.

2023

• "An Expontential Cone Programming Approach for Managing Electric Vehicle Charging", Li Chen, Long He, Yangfang (Helen) ZHOU accepted in Operations Research, 2023.
• "An Inertial triple-projection algorithm for solving the split feasibility problems", Dang, Y., Marcus ANG and Sun, J., Journal of Industrial and Management Optimization, 19(3), 2023.
• "Appointment Scheduling with Delay-Tolerance Heterogeneity", Wang, S. Li, Marcus ANG and Ng, T.S., accepted in INFORMS Journal of Computing, 2023.
• "Asymmetric information of product authenticity on C2C e-commerce platforms: How can inspection services help?", Li L, Xin FANG, Yun Fong LIM, Manufacturing & Service Operations Management, 25(2), 2023.
• "Dynamic scheduling with uncertain job types", Zuo-Jun Max Shen, Jingui Xie, Zhichao ZHENG, Han Zhou, European Journal of Operational Research, 309(3), 2023.
• "Economic and Environmental Implications of Biomass Commercialization in Agricultural Processing", Li Bin, BOYABATLI Onur, AVCI Buket, Management Science, 69(6), 2023.
• "Impacts of Distributive Comparison Behavior on Corporate Social Responsibility in Supply Chains: The Role of Small Firms", Wang, M.Z., Xin FANG, Wang, Z.Z., & Chen, Y.J., Manufacturing & Service Operations Management, 25(2), 2023.
• "Inventory-Responsive Donor Management Policy: A Tandem Queueing Network Model", Zhu., T., Yeo, N., Yini GAO, and Loke, G., Manufacturing & Service Operations Management, 25(4), 2023.
• "Maximizing the benefits of an on-demand workforce: Fill-rate-based allocation and coordination mechanisms", Tao Lu, Zhichao ZHENG, Yuanguang Zhong, accepted in Manufacturing & Service Operations Management.
• "Not a Box of Nuts and Bolts: Distribution Channels for Specialty Drugs?, Liang XU, Mani Vidya, Hui Zhao, accepted in Production and Operations Management, 2023.
• "The impact of commodity price uncertainty on the economic value of waste-to-enery conversion in agricultural processing, Li Bin, BOYABATLI Onur, AVCI Buket, Foundations and Trends in Technology, Information and Operations Management, 16(3-4), 2023.
• "Vehicle rebalancing in a shared micromobility system with rider crowdsourcing", Jin Z, Wang Y, Yun Fong LIM, Pan K, Shen Z-JM, Manufacturing & Service Operations Management, 25(4), 2023

2022

• "Can Big Data Cure Risk Selection in Healthcare Capitation Programs? A Game Theoretical Analysis", Zhaowei SHE, T. Ayer, D. Montanera, published online at Manufacturing & Service Operations Management, 2022.
• "Kickstarting an Ecosystem to Innovate", Arnoud De Meyer and P.J. Williamson, accepted in Management and Business Review, 2022.
• "Managing stochastic bucket brigades on discrete work stations", Wang P, Pan K, Yan Z, Yun Fong LIM, Production and Operations Management, 31(1), 2022.
• "On the test accuracy and effective control of the COVID-19 pandemic: A case study in Singapore", Guang Cheng, Yini GAO, Yancheng Yuan, Chenxiao Zhang, Zhichao ZHENG, INFORMS Journal of Applied Analytics, 52(6), 2022.
• "Optimal Channel Strategy of Luxury Brands in the Presence of Online Marketplace and Counterfeits", Yini GAO, LIm, W.S. and Ye, Z., European Journal of Operational Research, 308(2), 2022
• "Outcome-Based Reimbursement: The Solution to High Drug Spending?", Liang XU, Hongmin Li, Hui Zhao, Manufacturing & Service Operations Management, 24(4), 2022.
• "Putting Manufacturing on the Offensive", Arnoud De Meyer, A., K. Ferdows and A. Vereecke, Production and Operations Management, 2022.
• "Schedule reliability in liner shipping timetable design: A convex programming approach", Abraham Zhang, Zhichao ZHENG, Chung-Piaw Teo, Transportation Research Part B: Methodological, 2022.
• "Stochastic knapsack revisited: The service level perspective", Guodong Lyu, Mable C. Chou, Chung-Piaw Teo, Zhichao ZHENG, Yuanguang Zhong, Operations Research, 70(2), 2022.

2021

• "A queueing model for customer rescheduling and no-shows in service systems", Yue Tang, Houyuan JIang, Jingui Xie, Zhichao ZHENG, Operations Research Letters, 49(6), 2021.
• "Analytics for Hospital Resource Planning - Two Case Studies", Xie, J., Zhuang, W., Marcus ANG, Chou, M.C., Li, L, and Yao, D.D, Production and Operations Management, 30(6), 2021.
• "Forecasting airport transfer passenger flow using real-time data and machine learning", X. Guo, Y. Grushka-Cockayne, Bert De Reyck, Manufacturing & Service Operations Management, 2021.
• "Inducing Compliance with Post-market Studies for Drugs Under FDA's Accelerated Approval Pathway", Liang XU, Hui Zhao, Nicolas C. Petruzzi, Manufacturing & Service Operations Management, 23(1), 2021.
• "Integrating Anticipative Replenishment Allocation with Reactive Fulfillment for Online Retailing Using Robust Optimization", Yun Fong LIM, Jiu S. and Marcus ANG, Manufacturing & Service Operations Management, 23(6), 2021.
• "Inventory Sharing and Demand-Side Underweighting", Hui Zhao, Liang XU, Siemsen Enno, Manufacturing & Service Operations Management, 23(5), 2021.
• "Smart Charging of Electric Vehicles: An Innovative Business Model for Utility Firms", Owen Wu, Safak Yucel, Yangfang (Helen) ZHOU, accepted to Manufacturing & Service Operations Management, 2021.
• "Turning the Tables: Licensing with Reciprocal Options", Taneri N., Pascale CRAMA, published online at Management Science, 2021.
• "Urban Consolidation Center or Peer-to-Peer Platform? The Solution to Urban Last-Mile Delivery", Qiyuan Deng, Xin FANG, Yun Fong LIM, Production and Operations Management, 30(4), 2021.

2020

• "A Data-Driven Analysit on the Impact of High-Speed Rails on Land PRices in Taiwan", Joyce LOW, Lee, B.K., Applied Sciences, 10(10), 2020.
• "A two-stage parallel network DEA model for analyzing the operational capability of container terminals", Park, J.H., Lee, B.K., Joyce LOW, forthcoming in Maritime Policy and Management, 2020.
• "Cooperative Approaches to Managing Social Responsibility in a Market with Externalities", Xin FANG, Soo-Haeng Cho, Manufacturing & Service Operations Management, 22(6), 2020.
• "Flexibly serving a finite number of heterogeneous jobs in a tandem system", Yun Fong LIM, Lu B., Rowan WANG, Zhang W., Production and Operations Management, 29(6), 2020.
• "London Heathrow Airport Uses Real-Time Analytics for Improving Operations", X. Guo, Y. Grushka-Cockayne, Bert De Reyck, INFORMS Journal on Applied Analytics, 50(5), 2020.
• "Managing clinic variability with same-day scheduling, intervention for no-shows, and seasonal capacity adjustments", T. Cayirli, Kum Khiong YANG, Journal of the Operational Research Society, 71(1), 2020.
• "Strategic intent of OBOR: Enhancing energy supply resilience", Tang, Loon Ching, Joyce LOW, Journal of Shipping and Trade, 2020.
• "We Are on the Way: Analysis of On-Demand Ride-Hailing Systems", Guiyun FENG, Guangwen Kong and Zizhuo Wang. Manufacturing & Service Operations Management,  2020.

2019

• "Altering the environment to improve appointment system performance, T. Cayirli, Kum Khiong YANG, INFORMS Service Science, 11(2), 2019.
• "An exploratory study on the effects of human, technical and operating factors on aviation safety", Joyce LOW, Kum Khiong YANG, Journal of Transportation and Safety and Security, 11(6), 2019.
• "Capacity allocation in flexible production networks: Theory and applications", Guodong Lyu, Wang-Chi Cheung, Mable C. Chou, Chung-Piaw Teo, Zhichao ZHENG, Yuanguang Zhong, Management Science, 65(11), 2019.
• "Combating Child Labor: Incentives and Information Disclosure in Global Supply Chains", Soo-Haeng Cho, Xin FANG, Sridhar R. Tayur and Ying Xu, Manufacturing & Service Operations Management, 21(3), 2019.
• "Corn, Soybeans or Fallow: Dynamic Farmland Allocation under Uncertainty", Onur BOYABATLI, J. Nasiry, Yangfang (Helen) ZHOU, Foundations and Trends in Technology, Information and Operations Management, Vol 12, No 2-3, 2019.
• "Crop Planning in Sustainable Agriculture: Dynamic Farmland Allocation in the Presence of Crop Rotation Benefits", Onur BOYABATLI, Javad Nasiry, Yangfang (Helen) ZHOU, Management Science, 65(5), 2019.
• "Disruption Risk Mitigation in Supply Chains - The Risk Exposure Index Revisited", Yini GAO, Simchi-levi, D., Teo, C.P., Yan Z, Operations Research, 67(3), 2019.
• "Effects of rescheduling on patient no-show behavior in outpatient clinics", Jiayi Liu, Jingui Xie, Kum Khiong YANG, Zhichao ZHENG, Manufacturing & Service Operations Management, 21(4), 2019.
• "How to Optimize Storage Classes in a Unit-Load Warehouse", Marcus ANG, Yun Fong LIM, European Journal of Operational Research, 278(1), 2019.
• "Installed base management versus selling in monopolistic and competitive environments", Shantanu BHATTACHARYA, A. Robotis, adn L.N. Van Wassenhove, European Journal of Operational Research, 273(2), 2019.
• "Managing Wind-Based Electricity Generation in the Presence of Storage and Transmission Capacity", Yangfang (Helen) ZHOU, Alan Scheller-Wolf, Nicola Secomandi, Stephen Smith, Production and Operations Management, 28(4), 2019
• "Modeling Newsvendor Behavior: A Prospect Theory Approach",Bhavani Shanker UPPARI, S. Hasija, Manufacturing & Service Operations Management, 21(2), 2019.
• "Selling Off-Grid Light to Liquidity Constrained Consumers", Bhavani Shanker UPPARI, I. Popescu and S. Netessine, Manufacturing & Service Operations Management, 21(3), 2019.
• "Technology Specifications and Production Timing in a Co-Opetitive Supply Chain", Baozhuang Niu, Kanglin Chen, Xin FANG, Xin Wang and Xiaohang Yue, Production and Operations Management, 28(8), 2019
• "Understanding the operating landscape of the global airline industry: A DEA integrated alternating conditional expectation approach", Joyce LOW, Kum Khiong YANG, Journal of Airline and Airport Management, 9(2), 2019.

2018

• "Constrained dual representation of coherent risk measures", Marcus ANG, Sun, J. and Yao, Q., Annals of Operations Research, 262(1) 2018.
• "Encouraging Help across Projects", Pascale CRAMA, F.J. Sting, Y. Wu, Management Science, 65(3), 2018
• "Experience and Signalling Value in Technology Licensing Contract Payment Structures", Kotha R., Pascale CRAMA, P.H. Kim, Academy of Management Journal, 61(4), 2018
• "On the Design of Sparse but Efficient Structures in Operations", Yan Z., GAO Yini, Teo C.P., Management Science, 64(7), 2018.
• "On the Substitutability and Complementarity of Choice Models", Guiyun FENG, Xiaobo Li and Zizhuo Wang. Operations Research Letters, 46(1), 2018.
• "Optimal Stackelberg Strategies for Supply Chain Finance Based on Online Peer-to-peer Lending", Guang-Xin Gao, Zhi-Ping Fang, Xin FANG and Yun Fong LIM, European Journal of Operational Research, 267(2), 2018.
• "Quadratic Two-Stage Stochastic Optimization with Coherent Measures of Risk", Sun J., Liao L., Brian RODRIGUES, Mathematical Programming, 168(1-2), 2018.
• "Resource Pooling and Allocation Policies to Deliver Differentiated Services," Yuanguang Zhong, Zhichao ZHENG, Mabel C.Chou, Chung-Piaw Teo, Management Science, 64(4), 2018
• "Single-Sourcing Versus Multisourcing: The Role of Output Verifiability on Task Modularity", Shantanu BHATTACHARYA, A. Gupta, and S. Hasija, MIS Quarterly, 42(4), 2018.

Our faculty consistently publish in top academic journals and receive numerous awards both internationally and locally for their excellent research, teaching, and service contributions to the school and societies. Our research is frequently highlighted in various media channels, like news interviews, podcasts, and videos on social media.

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